FAQs

Have a question? We’ve answered some of the most common queries about our services below. If you need more help, feel free to get in touch.

Property Solutions That Work for You

LANDLORDS

How are maintenance issues handled?

We have a trusted network of certified contractors and will handle all necessary repairs and maintenance promptly, keeping you informed at every step.

What fees do you charge for property management?

Our fees vary depending on the level of service. We offer competitive, transparent pricing with no hidden costs. Please contact us for a tailored quote.

Can I switch to your service if I’m currently with another agent?

Yes, we’ll assist with the transfer process to ensure a smooth transition with minimal disruption.

How do you screen potential tenants?

All tenants undergo thorough referencing, including credit checks, employment verification, previous landlord references, and right-to-rent checks.

TENANTS

How do I report a maintenance issue?

Tenants can report maintenance issues by visiting ‘Property Management’ and choosing the ‘Report Maintenance’ option.

Will my deposit be protected?

Yes. Your deposit will be registered with a government-approved tenancy deposit protection scheme, and you’ll receive full details shortly after moving in.

What are my options for renewing my lease?

We’ll get in touch with you towards the end of your tenancy to discuss renewal options. Terms are typically flexible and can be adjusted based on mutual agreement with the landlord.

Can I make changes to the property?

Minor alterations or decorating are generally permitted with prior approval from the landlord. For any major changes to the property, please contact us in advance to discuss the options available.

Let’s Get Started!

We make property management simple, profitable, and stress-free. Whether you’re looking to maximize rental income, find reliable tenants, or ensure hassle-free property maintenance, A2B Property Management is here to help.